To support and empower those who are poor, vulnerable, marginalised or in a position of disadvantage


Family Response Facilitator- Aboriginal and Torres Strait Islander

Job No: MCS506
Location: Moreton Bay Region

Are you looking for job with meaning; one that connects your personal values with an organisation that supports the most vulnerable and disadvantaged people in our community? Do you want to be rewarded with a competitive salary and benefits package; and receive training and ongoing development?

Do you want to make a difference?

Mercy Community Services provides services in the areas of child protection, multicultural community support, individual and family support, community and residential based aged care, and disability support. Mercy Community Services supports and inspires people in need to live healthy, connected lives within inclusive communities. Our vision is a world where people, families and communities are strong in spirit, healthy and connected.

Family and Child Connect is a Queensland Government funded initiative aimed at ensuring vulnerable families and children have access to high-quality services at the right time to help them to maintain the family unit. Children and young people are at the centre of the system, with supported and supportive parents, families and communities. The Moreton Bay Region Family and Child Connect is delivered in partnership with the Caboolture Regional Domestic Violence Service.

The Role

Employed by Mercy Community Services and working with our partners, this role is based at our Caboolture office and includes regular travel for outreach and to meet client needs. This role is responsible for quality service delivery to children, young people, families and the community within the Family and Child Connect service.   Within this, the role has three discreet but complementary purposes:. This role is responsible for quality service delivery to children, young people, families and the community within the Family and Child Connect service.   The role will effectively meet the intake, assessment and outreach engagement purposes of the Family and Child Connect, to see more about this role please see the position description click here.

To be successful in the role, you will have:

  • Relevant qualifications in the fields related to this area of work e.g. Child Protection, Human Services, Social Work, Psychology.
  • Previous experience in a similar role and/or a strong understanding of the issues affecting Aboriginal and/or Torres Strait Islander people.
  • Demonstrated intermediate ability to use computer IT systems including MS Word and Excel.
  • Queensland Provisional Green or above Driver’s License.
  • Ability to obtain positive notice in the Working with Children Check (Blue Card) and any other legislatively required personal history screening as required.
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MCS procedure.

It is essential that the person who holds the position be an Aboriginal person or Torres Strait Islander person and it therefore a genuine occupational requirement under section in accordance with s25, 104 and 105 of the Anti-discrimination Act 1991 (Qld).

This Full Time position offers a competitive remuneration package of $67,359.73 - $70,412.52 in line with level 5 of our Enterprise Agreement. You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits available within our Enterprise Agreement.

We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition for more information about who we are.

To apply please follow this link : Applications must include a Resume and two page Cover Letter that includes a response to the Key Selection Criteria which is located in the position description.  Applicants will also be asked the Key Selection Criteria  Applicants who do not address the Key Selection Criteria will not be considered.

Please apply immediately as we are seeking to fill this vacancy as soon as possible.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

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